Refund Policy

E-Applier offers protected shopping at its shop. Despite having 100+ satisfied customers with a positive rating on our official “Google” reviews page, we still want to ensure safe purchasing for new customers. In regard to this base, we’ve already taken such an important step in form of a trial account that anyone can claim before making payment for any product from our shop. There’re the following terms that comply with our refund policy:

  • Essentially, refund requests will only be considered within 3- days from the date of payment made.
  • A refund will only be accepted if we failed to solve a technical issue that must be persuaded by the malfunction of the product.
  • The product might require gradual updates, while updating a product no refund request will be accepted. Although updates might take 1-7 days depends on the required volume of work.
  • While refunding, we have the authority to charge an assistance or transaction fee.
  • Refunds will only be allocated if the payment gateway that would have been used for the transaction allowed sending back the amount to the payer.
  • The refund request may proceed in 3-7 days.